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Campus Dining reports record number of thefts

By Matthew Brock

News Editor

|

Published: Wednesday, December 2, 2009

Updated: Wednesday, December 2, 2009

Retreat

Cashier at the Retreat Nick Squillace waits for customers on Tuesday, Dec. 1. Dining Services reports that food theft on campus this fall is higher than ever.

Although food theft has always been a thorn in Vassar Campus Dining’s side, this year the number of students stealing from the All College Dining Center (ACDC) and the Retreat has reached new heights. “When someone steals furniture, the whole dorm pays,” said Vassar Student Association Vice President for Student Life Elizabeth Anderson ’11. “If people start stealing from ACDC, then the whole college pays.”

The issue, according to those pursuing solutions to the issue, seems to be that students do not equate taking food from ACDC or the Retreat with stealing. “Though students think there’s nothing wrong with [stealing from ACDC and the Retreat], if you went to a restaurant on Raymond Avenue and left without paying the check, there would be serious consequences,” said Senior Director of Campus Dining Maureen King.

According to King, the number of students stealing from Campus Dining has reached a critical mass that will cause the College to take action.
“Every time I walked into the building I saw [students] walk into the side doors,” she said. Initial estimates, calculated by ACDC cashiers, put the number of students sneaking into ACDC at nearly 100 per day, but since Dining Services has recently assigned someone to monitor this issue, it has become clear that the number is closer to 200.

A major problem with these statistics, said Anderson, is that the College does not know who is stealing food. “We’re trying to figure out if it’s students on the meal plan or off-campus [students],” said Anderson. The possible solutions differ depending on which group is stealing from ACDC. If the culprits are students who are already on the meal plan and have extra meals, then the food has technically been paid for. The real loss occurs when seniors and town students who are not on the meal plan sneak in to ACDC.

To combat the latter case, Dean of the College Christopher Roellke suggested that it should be mandatory for all students, including seniors and town students, to be on a meal plan. Anderson, however, opposes this possible solution, claiming that ACDC is too far from senior and off-campus housing, and that “seniors think it’s cheaper to [cook] on their own.”

A more viable solution, said Anderson, would be to install turnstiles at the exits of ACDC that would allow paying students to exit while preventing others from entering, and King suggested installing surveillance cameras. “While [turnstiles are] unattractive and costly, it may help to maintain the integrity of dining spaces,” wrote Senior
Associate Dean of the College Raymon Parker in an e-mailed statement, emphasizing that they would be a last resort.

In addition, the Department of Security has added ACDC to its regular rounds. “Security goes past ACDC anyway,” said Anderson, “and if they see people sneaking in they can say that it’s against the law.”

The College is also trying to publicize the negative consequences of stealing from the dining halls. “A student who steals is a thief,” wrote Parker. “Students may believe that taking food is no big deal, but students who have been caught find this is a major embarrassment for years afterward. It can become a significant blemish on an otherwise proud and honorable college career. Frankly, stealing food is just not worth it,” he continued.

Furthermore, if the thefts continue, the administration would be forced to raise the price of the meal plans in order to compensate for the cost of these stolen goods. Unfortunately, increased prices may lead to more stealing, creating what Director of Marketing and Sustainability Ken Oldehoff referred to as a vicious cycle.

Stealing from the Retreat is also a major concern for the College. “Students blatantly eat while they’re in there,” said Anderson of the Retreat. However, she does not want to see the College adding more security and policing students while they eat. “We don’t want to monitor students; we want to trust them,” she said. Campus Dining, however, has not taken this issue off of the table.

According to King, the products being stolen from the Retreat include “most of the items in the coolers, which may affect the Local Foods Program,” which brings high quality, although somewhat expensive, local products to the Retreat. The percent of goods stolen from the Retreat can be as high as 60 percent for some items, as was the case with Fage Total Greek Yogurt, which Campus Dining had to move to the Kiosk in order to prevent people from stealing it. The removal of Greek Yogurt may be the first of many cuts if this situation is not rectified in the immediate future. “What if we eliminated [bottled] Pepsi products and made students use fountain products?” suggested King, because while students can hide a sealed bottle in their bag, the open fountain cups would spill.

Although Campus Dining hasn’t removed most food products yet, they order food based on the number of paying customers that they receive on average, so if hundreds of students start stealing from ACDC and the Retreat, then there will be food shortages.

In addition to having a negative effect on revenue, these thefts also hurt the College’s employees. Not only is stealing from ACDC and the Retreat bad for morale among the workers, but it carries “real consequences on how people’s yearly evaluations are made,” said Oldehoff. People whose job it is to maximize profits for the Retreat or ACDC, he explained, would receive a negative review if stealing were to cut into those profits. This negative review can in turn lead to financial consequences when it comes to yearly raises.

“Students think stealing is okay,” said King. “We need them to know that it’s not okay.”

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14 comments

Your name
Thu Dec 10 2009 23:53
dear a studen

yours is by far the most hysterical comment i've ever seen on the misc website in all my days. And, in the immortal words of marge simpson, "it's funny because it's true!"

Chris Roellke
Tue Dec 8 2009 22:08
Dear "A Student,"

Perhaps I have learned my lesson to not comment too often in the MISC! How about a graduated scale for a walk-in price for ACDC that is aligned with a composite index of GPA, weighted accordingly by number of majors and correlates and NRO's on a student's transcript! I enjoyed your humorous take on the topic.

On a more serious note, dining satisfaction is a tough one to win on college campuses, but I can say with sincerity that we will continue to try our best at providing comprehensive meal plan services for a wide range of students with divergent dining and eating preferences.

Onward!

Best...Chris

Studen
Tue Dec 8 2009 21:09
Dear Christopher Roellke,

Thank you for your comments on this matter. They were very helpful. They were uplifting and friendly, optimistic and hopeful, everything that could be expected from such a thoughtful person as yourself. I also agree that seniors having meal plans would contribute to the intellectual atmosphere. And indeed they are true leaders, students who we all look up to! But then again, I don't know who is a senior and who isn't. This would be a major problem because if I go into the AC/DC, I want to know who it is that will further my intellectual education and who won't. So, I think that we should not only implement your idea of putting seniors on the meal plan but we should also put up a plan to make every senior where a patch on his/her clothing that indicates his/her senior status. You know, a colorful emblem that could help guide us towards their tables. It could be a bright yellow patch that says "senior" or "leader." Something of that sort. Or we could have them all wear orange hats.
We could also put up an idea to play intellectual music (I'm sure you know the sort) during the AC/DC hours in order to further our fruitful conversations. Perhaps spread a few volumes of Jane Austen around the tables? Oh! Make students write essays in order to enter the AC/DC... no, no never mind that would be too much. Our brains might explode from all this intellectualness!
Anyway, I sure hope you pass this plan. It seems really well thought out and what the students need and want. Even if they all agree that they don't want it, you and I know better right? "No" really does mean "yes" sometimes.

Sincerely,
A student

UPSET
Tue Dec 8 2009 17:45
i DON'T KNOW WHAT HAPPENED TO MY COMMENT BUT IT IS CLEAR THAT THE ACDC NEW WAY IS NOT WORKING. THE MEAL PLANS COST WAY TOO MUCH AND I WANT MORE POINTS TO USE ELSEWHERE. IT IS CLEAR THAT PARENTS AND STUDENTS FEEL RIPPED OFF BUT I DOUBT THERE WILL BE A CHANGE BECAUSE THE COLLEGE DOES SEE IT THAT WAY. IF YOU RAISE PRICES THERE WILL BE A MUTINY. I WOULD PREFER NOT TO HAVE A MEAL PLAN I'D RATHER ORDER GOOD TAKE OUT IT WOULD BE CHEAPER OR AT LEAST LET ME CHOOSE WHERE TO EAT ON CAMPUS. $11 FOR COFFEE AND A BANANA IS HIGHWAY ROBBERY.
2011 Town Student
Tue Dec 8 2009 01:58
Dean Roelke,

1) If the seniors wanted to be at the DC, they'd buy meal points.

2) The idea that their presence at the DC offers some sort of leadership, in any way, is ridiculous.

3) Perhaps a good way to promote the DC as an intellectual space would be to make it not cost $11 dollars to enter and return to the point system of previous years.

4) Only the faculty that lives here 24/7 are on meal plans? How about the rest? Would they like it if you made it mandatory for them? I dont think so.

5) Please, if not you then someone else, address the theft of students' money that occurs because of the meal plan, mentioned in previous comments. I can say, at least for myself and almost everyone I know, that we'd be much less inclined to steal food if we were not being stolen from.

Thanks

Christopher Roellke
Sun Dec 6 2009 18:23
Dear Commentators,

The faculty that live here 24/7, are, in fact, on the meal plan. My hope in encouraging some participation in the meal plan among our apartment dwellers is to promote ACDC as a social and intellectual space--not as a response to the unfortunate number of unauthorized entries we have experienced in recent weeks. We have had many fruitful discussions on this topic in the Committee on College Life (CCL) and more detailed conversations are occurring within the Food and Dining Implementation Committee (FDIC). Personally, I really value the strong leadership our senior students provide and think that a few meals a week in ACDC might help enhance that leadership even further. I also understand that seniors and others living in the apartment complexes really value the opportunity to shop and cook collaboratively. With any luck, we will be able to find a middle ground here in which all students will benefit. I, myself, have frequented ACDC with my family on a regular basis and have enjoyed the informal conversations we have had with students and colleagues.

See you at Midnight Breakfast!

Sincerely yours,

Chris Roellke
Dean of the College
Professor of Education

Your name
Sun Dec 6 2009 13:37
I agree that theft is a problem on campus, I know of many people who also regularly steal from the bookstore, but without any guilt what so ever.

But,

"If the culprits are students who are already on the meal plan and have extra meals, then the food has technically been paid for. The real loss occurs when seniors and town students who are not on the meal plan sneak in to ACDC."

This seems to be a really weird logic, premised on the basis that assume students on meal plans are not going to use the extra-meal points. If such premise is true, that is also a malpractice that involves ripping off students with the knowledge that they won't be using all their designated meal points.

and dear Dean of the College Christopher Roellke, how about let's make all the faculty and administration be on a meal plan too, maybe that would improve the meal quality. Thats totally out of question isn't it, just as making seniors/off-campus students be on a meal plan is.

author of the last two posts
Thu Dec 3 2009 23:39
ha sorry the site was acting up so I retyped what I had said, just worded differently
Your name
Thu Dec 3 2009 23:16
Hahaha nice try with the restaurant analogy, maureen. Try this one:

Say you walk into Babycakes and get a $2 coffee. You pay with a $10 bill and they refuse to give you change. Well guess what. That's illegal. Furthermore, if you went in there and stole a beautiful expensive $8 piece of cake, made with the finest local ingredients, it wouldn't be stealing...because they owe you $8.

Come on, we're not stupid or gullible enough for this sob story article to work. Don't dish it if you're not going to take it, campus dining. How about you stop stealing to much from students and then we'll be less inclined to take from you.

Your name
Thu Dec 3 2009 22:37
We all complained when the new meal plan was announced. We all knew that it was robbery. This is what you get for stealing from us. it's not like the DC actually got better like it was supposed to. The only think that got better was dining service's bank account...and the salad bar.

"if you went to a restaurant on Raymond Avenue and left without paying the check, there would be serious consequences,” said Senior Director of Campus Dining Maureen King.

It's not a crime to take what you've already paid for. Nice try with this analogy. Think about it this way: If you walked into a restaurant on Raymond Ave, ate a 5 dollar sandwich, paid with a ten dollar bill, and received no change, there would be serious consequences for the restaurant.

What? You can dish it but you can't take it?

Your name
Thu Dec 3 2009 22:25
This is directed at whoever decided to switch us to a "meal" plan rather than "point" plan. I pay $11 to enter the DC. I eat around $6 worth of food when I am there. Frequently it is around $1. That is clear robbery, on the college's end! The school is, no question, robbing us by creating a plan in which we pay an exorbitant amount of money to enter the dining hall. We should only be paying for what we eat. You can buy a nice meal for $11! Why, on EARTH, should it cost $11 to get horrible, mostly unhealthy, cheap food? It should not. This is why many students steal from the DC. I am running low on meals, but I have in no way eaten close to what my mother paid for at the beginning of the semester. In her words: "steal all you can from that dining hall, the college just stole thousands from me." Switch us back to a point plan and I promise you that you will not have nearly as many students "stealing" from the DC.

In terms of the Retreat, maybe if the Retreat charged what it should, students wouldn't steal so much! Drinks, yogurts, etc., cost about half as much at places like Target and Stop and Shop. The college ups the prices of items like this at the Retreat in order to suck more money out of the student body than it already has. If the prices were more reasonable, less people would steal.

In response to the last paragraph of the article: how in the world is stealing from the DC or Retreat bad for morale among workers? They could not care less. The workers frequently KNOW when someone is stealing and turn a blind eye because they just don't care. This does not create low morale among workers. I assure you, like all adults, they have more important things to worry about than Vassar kids taking a cup of coffee. It is not like they are paid based on what we buy. They're paid an hourly wage which is not based on the Retreat's profits at all. Nice try, though, in attempting to manipulate us into thinking we were harming the workers. No, Vassar, you are harming the students with your completely ridiculous food policies.

Your name
Thu Dec 3 2009 22:04
Wow, this article just convinced me that I need to steal more.
Your name
Thu Dec 3 2009 22:03
"Stealing" from the ac/dc? "Stealing" from the retreat? Hah! Don't make me laugh. I'm just taking back some of what has been stolen from me!
Your name
Thu Dec 3 2009 12:13
I've snuck into the DC without paying before, and I definitely do not consider it stealing. Why? Because dining services owes me at least 80 meals from last semester. Meals that I paid for, did not use, but were not refunded. And I haven't "stolen" nearly that much food. How can they consider meals "already paid for" if students are currently on the meal plan but forget that many students off the meal plan (seniors and town students) have technically already paid for unused meals?An important part of this story is whether or not the value of the food thefts exceed unused meals and points from the past. Somehow I doubt that this is the case.

Making town students and seniors get meal plans is a terrible solution. I think it's disgusting that campus dining would try to steal more money from us. There's no way in hell I'm getting a meal plan. I'd use a few meals but not even close to even the minimum plan. Living off campus is so much cheaper. I spend, on average, around 7 dollars a day on food and I eat 1000x better. I think the right solution is to roll points over, even when students aren't buying new meal plans. We've already paid for them, why not let us use them?







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